Frequently Asked Questions
What is RootsTech?
RootsTech is a leading edge conference designed to bring technologists together with genealogists, so they can learn from each other and find solutions to the challenges they face in family history research today. At RootsTech, genealogists and family historians will discover emerging technologies to improve their family history research experience. Technology developers will learn the skills to deliver innovative applications and systems. They will also have the opportunity to receive instant feedback from peers and users on their ideas and creations. Attendees will learn from hands-on workshops and interactive presentations at the beginner, intermediate, and advanced level.
When and where is RootsTech?
RootsTech will be held February 2-4, 2012 at the Salt Palace Convention Center in Salt Lake City, Utah.
How do I register?
You can register by clicking on the Register Now button on the upper-right corner of each page of the website. If you need assistance, please email info@rootstech.org.
Can I pay with a check rather than a credit card?
Because class registration and booth registration are being handled online, only credit card and debit card payments are possible at this time.
What is the cost to attend?
- $189 Full Registration Price
- $35 Student Price (must show valid school ID)
- $79 Single Day Pass
What is included in the conference registration fee?
Registration fees includes:
- A three-day pass to the RootsTech conference
- Access to the Expo Hall
- A ticket to the Thursday and Friday evening events
- An opportunity to sign up for prize drawings
- A conference bag
- Participation in collaborative sessions.
- Please note: A $79 Single Day Pass allows attendee access to the conference and Expo Hall for one day only.
I am coming from out of town. Where should I stay?
A limited number of rooms have been reserved at nearby hotels for RootsTech attendees. Click here for details.
May I bring a guest with me to the Thursday evening event?
A single guest ticket will be available for purchase for a minimal fee to the Thursday evening event. Additional details will follow.
Where can I park?
There are several parking plazas located in relation to the Salt Palace and downtown. Click on the red boxes to see the price for each lot. Some are as low as $3.00 per day. The Salt Palace also has parking that is available for $2.00 per hour/$12.00 per day.
You may also park outside of the fee-based parking downtown and use public transportation to the Salt Palace. TRAX stops in front of the Salt Palace on South Temple and West Temple.
When does registration open at the Salt Palace?
- Wednesday, February 1 registration is open: 5:00pm – 8:00pm
- Thursday, February 2 registration is open: 7:00am – 6:00pm
- Friday, February 3 registration is open: 7:00am – 6:00pm
- Saturday, February 4 registration is open: 7:00am – 12:00pm
How do I become a RootsTech exhibitor?
The Expo Hall for RootsTech 2011 was a huge success. We're excited to offer exhibitors an opportunity to get face-to-face with more than 3,000 RootsTech attendees in an energetic and informative venue.
Click here to fill out the Exhibitor Form.
For more information on RootsTech 2012 Exhibitor opportunities, please email exhibitors@rootstech.org.
How do I become a RootsTech sponsor?
Sponsorship opportunities are available for evening events, keynote sessions, tech lounges, presentation tracks, and more.
For more information on RootsTech 2012 sponsorship opportunities, please email sponsors@rootstech.org.
How do I become an Official RootsTech Blogger?
Bloggers with significant followings who post up-to-date information about technology and genealogy news and events were selected as Official RootsTech Bloggers. If you or someone you know should be included in this list, please contact us at info@rootstech.org.
How is FamilySearch affiliated with RootsTech?
FamilySearch is hosting RootsTech as a community-driven conference that is supported by both technology and genealogy sponsors. Speakers are selected by independent committees. RootsTech is independent of the FamilySearch affiliate program.
What time will exhibitors be able to set up and tear down?
Exhibitors will be allowed to set up at 9:00 a.m. on Wednesday, February 1, 2012. Tear down should not begin before 3:00 p.m. on Saturday, February 4, 2012.
What happens if I need to cancel?
Registrations may be refunded if the cancellation is made in writing to info@rootstech.org up to 15 business days (by Thursday, January 12, 2012 at 5:00pm MT) prior to the start of the event. Cancellations received within 15 business days of an event or non-attendance will not be refunded.
Can an attendee substitute a colleague to avoid losing their registration fee/ticket?
Substitution of registrations may be made at any time up to the start of the conference. Sharing of attendee passes is not permitted. The attendee will need to contact registration to provide the name of the colleague taking his/her place. They may email info@rootstech.org to make this change.
I have another question, who do I contact?
If your question has not been answered here, please send an email to info@rootstech.org.